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Coronavirus (COVID-19) Update

ranfordroaddental250250At Ranford Road Dental Centre, the wellbeing of our patients and staff is our top priority. As an QIP accredited dental practice we already adhere to the strictest infection control outside of a hospital environment. We’ve implemented the following additional measures as part of our ongoing efforts to lower risk to patients and staff –

  • Introduced air purifiers into our waiting areas. These are ‘HEPA’ rated and are capable of reducing airborne virus and bacterial particles in addition to pollutants such as smoke and other volatile chemicals. These will be running 24 hrs a day for the foreseeable future.
  • Strengthened our already stringent cleaning regime – all communal surfaces such as door handles, chairs, kid’s area and bathrooms are sanitised by our staff hourly.
  • Social distancing measures introduced.
  • Temporarily removed kids toys and magazines.
  • Hand sanitiser stations throughout the surgery and Patients are asked to sanitise hands on arrival
  • Patients are asked to wash their hands again in the rooms prior to treatment.
  • Introduced a questionnaire to determine patients with interstate or overseas travel in the past 14 days, flu-like symptoms or close contact with high risk patients. Patients who meet these criteria are asked to reschedule for a minimum of 2 weeks.
  • Temperature check for staff and patients before entering the building.
  • We have disabled the ability to book online for “non-essential” dental treatment
  • Effective 27/03/2020 we are operating under ADA LEVEL 3 RESTRICTIONS

Level 3 Restrictions means –

– Management of patients with acute dental pain e.g. endodontic treatment under rubber dam, or extraction

– Management of significantly damaged upper front teeth (e.g. due to trauma, with restorative treatment provided under rubber dam

– Soft tissue pathology e.g. ulcers

– Management of complex medically compromised patients with dental concerns which may compromise their systemic disease

– Management of those at a higher risk of rapid progression of dental disease due to socioeconomic or cultural factors

– Management of patients referred by a medical practitioner for medically necessary dental care


Before your appointment:

  • Please take your temperature at home before attending the practice. If your temperature is 37.5 Celsius or above, please call the practice to discuss or reschedule your appointment.
  • Wash your hands with soap thoroughly.
  • Call the practice if you have developed any flu-like symptoms such as fever, cough or difficulty breathing since we last checked in with you.
  • Where possible we ask that you attend your appointment by yourself.
  • When you arrive at the practice you can choose to check in as normal at reception or call the practice and stay in the car and call us. We may ask you to wait in your car to allow for social distancing requirements (currently 2m x 2m).
  • If you are waiting in the car we will call you when the dentist is ready to bring you straight into the room.
  • These are unprecedented circumstances and our guidance may change regularly, please recheck this page prior to attending your appointment.

Thank you again for your patience and continued support during this time of community uncertainty. We are here for you not only as health care professionals but also as members of the local community. For additional guidance on Coronavirus (COVID-19) visit

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